Find anwers to frequently asked questions about tickets, parking, accessibility, event policies, and what to expect on festival day.
Review the information below to help make your day at Jazz at Drew as enjoyable as possible.
Accessibility
Jazz at Drew is committed to providing an accessible experience for all guests. Accessible seating, pathways, restrooms, parking, and shuttle service are available. ADA-compliant service animals are welcome. Questions: (323) 357-3669 or jazzatdrew@cdrewu.edu.
Is there re-entry?
Unfortunately, no. You won’t be able to re-enter venue once checked in.
Do General Admission ticket holders need to bring their own chairs?
Yes, General Admission attendees will be in the GA sections and will need to bring their own chair.
Can I bring food to the festival?
Small picnic baskets (length must not exceed 15 inches) and coolers (not to exceed 20 quarts) are allowed. Non-alcoholic, factory-sealed, plastic beverage containers are allowed. Food and beverages will also be available for purchase during the festival.
Are alcholic beverages allowed?
Outside alcoholic beverages are not allowed regardless of container type.
What if it rains?
The festival will take place rain or shine.
What is the best time to arrive?
Arrive early to allow time for parking and security checks at the entrance. Festival gates open at 11:00 a.m.
What time does Jazz at Drew end?
The festival will end by 9 p.m.
Where can I park?
Parking is available for purchase in advance. General Parking is $10 online and $20 at the door (cash only. VIP parking is $20 online and $30 at the door (cash only).
Can I take public transportation?
Yes, there is a Metro Station 3 blocks north-east of campus.
Can I purchase tickets on campus?
Yes, guest may come by the Office of Strategic Advancement to purchase tickets. 1731 E. 120th Street, Los Angeles, CA 90059. Tickets will also be available on site.
Can someone else pick up my ticket at Will Call?
No, the original ticket purchaser must bring a valid photo ID to pick up tickets at Will Call.
I purchased my ticket online. Will I receive an actual ticket?
You will receive an e-mail that contains your digital ticket.
Is there a Lost and Found?
Lost & Found will be in the designated Customer Service Area. The University is not responsible for items left over 30 days.
Will there be security on site?
Security will be stationed throughout the festival.
Will there be First Aid on site?
Yes, emergency medical personnel will be present.
Are there ATM machines at the festival?
No, there are no ATM machines at the festival.
Where is the nearest gas station?
The nearest gas station is located 0.4 miles away.
How do I ask a question I don’t see answered?
You may inquire further via e-mail at jazzatdrew@cdrewu.edu or by calling our office at (323) 357-3669























