Additional Resources and Faqs
As our campus community adapts in response to the COVID-19 outbreak, it’s normal to feel stressed, anxious or overwhelmed. As part of our commitment to our students’ whole health, we’re working with SilverCloud, a clinically proven online mental health platform, to offer programs that build resilience, help you manage anxiety or depression, and help you develop skills to manage stress and sleep issues. Based on cognitive behavioral therapy (CBT), mindfulness and positive psychology, these action-oriented programs build self-awareness and self-management skills for your emotional health.
To sign up, please visit https://gsh.silvercloudhealth.com/signup/ and choose your School Name from the dropdown list to get started.
Please note, to confirm your eligibility, you will need to use your school-issued .edu email address. This service is confidential and your e-mail address will not be used outside of the SilverCloud platform.
Augustus Hawkins Mental Health Center
- In-person assessment available
- 1720 E 120th St. LA, CA 90095
- (310) 668-7272
National Suicide Prevention Lifeline
- Help available 24-7 via phone or online chat
- 1-800-273-TALK (8255)
Suicide Prevention and Survivor Hotline
- 24 hrs/7 days
- English (877) 727-4747
- Spanish (888) 628-9454
Crisis TEXT Line
- Text HOME to 741741 for 24-7 crisis support via text message
- Help available 24-7 via phone, text or online chat for LGBTQ youth
California Youth Crisis Line
- Crisis intervention, support, and linkage to resources
Peace Over Violence
- 24-hour support and advocacy for support for sexual assault or domestic violence
Center for the Pacific Asian Family
- Multi-lingual Support Hotline
Who can use Counseling Services?
Currently enrolled undergraduate and graduate students are eligible to receive services. While spouses of students are not eligible for services at the Center, referrals to other agencies and private therapists are available by calling Counseling Services and asking for assistance with a community referral.
Why do students come to Counseling Services?
The reasons students seek help vary, but students do come for help with the day to day issues they (and people in general) face like stress, procrastination, cultural adjustment and relationships. Additionally, some students come for help with concerns that involve depression, eating disorders, substance use/misuse, and anxiety among other reasons.
How much does it cost?
There is no charge to students for services provided by Student Health and Wellness.
How long can I be seen at Counseling Services?
While we don't have a specific session limit, we generally offer goal-oriented, brief therapy services. This means that we work with students to identify needs, set manageable goals, and track progress, as well as connect students with appropriate campus-based and community resources. If a student wants or needs longer-term therapy, has concerns that require multiple sessions per week, or are in need of a higher level of care, Counseling Services staff works with students to find a referral in the community to ensure that treatment needs are met.
What about confidentiality?
Probably the most important thing that students expect of Counseling Services, in addition to being treated with respect and concern, is that what they say will be held in confidence. We know that confidentiality is an essential part of what helps counseling work and so we strongly protect students' confidentiality. The Consent for Counseling Services and Privacy Practices forms that students sign before an intake appointment outlines our responsibility to students' confidentiality.
When should I think about talking to a therapist?
Students seek help for a variety of reasons including: stress, relationship issues, depression, anxiety, substance use or abuse, loneliness, grief, and academic stress, among others. We encourage any student considering treatment or consultation at Counseling Services to come for an initial appointment so we can help identify the resources that will be most helpful. Sometimes this is individual brief therapy, a group or workshop, or other support services on campus.
What if I'm concerned about a friend?
We encourage people to call and ask for our advice whenever they are concerned about another person and are unsure of to how to help. We can provide coaching, offer alternative resources, and also help identify more urgent situations, such as when a student is considering suicide, that require immediate help.
How long will I have to wait for an appointment?
We are committed to ensuring that students are seen as quickly as possible. Initial appointments are generally scheduled within 14 days from the time of the initial request. Students who are experiencing a crisis or whose concerns cannot wait until the next available appointment should let the front desk staff know that they have an urgent concern and will be accommodated for a same-day appointment or connected to emergency services.
What can I expect if I contact Counseling Services?
When you call or visit Counseling Services you'll be greeted by our friendly front office staff. You'll be asked to confirm your status as an enrolled CDU student.
If you are experiencing a crisis or feel the need to be seen on an urgent (same-day) basis, please inform the receptionist immediately.
Non-crisis initial appointments will be scheduled within 14 days with a clinician who has availability that matches yours. Our goal is to see each student seeking services promptly.
You will be asked to come in 15 minutes before your scheduled time so you can complete paperwork, which includes a consent form, privacy practices, and information that will help us address your concerns most effectively. Arriving early for your appointment will allow the initial appointment to start on time and will provide you with ample time for discussing concerns with your provider.
Your initial appointment will last 45-50 minutes. You will have the opportunity to talk about any issues you are currently facing and discuss options for addressing the issues. At the conclusion of your initial visit, you may be referred to one of our groups or workshops, scheduled for a follow-up appointment, or referred to the consulting psychiatrist, a community provider, or other resource that will be helpful to you.